Platform-powered care: The key to better, faster ROI
With chronic conditions becoming increasingly common – and healthcare costs continuing to rise – the quest for better, faster ROI is driving health plans to innovate and seek integrated solutions. When it comes to selecting the right technology, there are a few non-negotiables:
- One platform that brings current and future solutions together
- Easy and efficient implementation
- Flexibility to deliver whole-person care
- Proven improvement of member outcomes
- Better ROI in a given timeframe
If this sounds like something your health plan is looking for, you’re in the right place! Keep scrolling for a closer look into how Amwell’s platform can provide you with the outcomes you’re seeking.
The multiplier effect of Amwell's unified platform
When health plans partner with Amwell, they unlock a multiplier effect that amplifies the impact of digital solutions across the care continuum. Colin MacDonald, general manager of product at Amwell, explains that effective strategies don’t just combine services, but craft clinically connected journeys for members. By offering a single-entry point for members to access a range of integrated healthcare services, Amwell ensures a seamless experience that promotes higher engagement and adherence among members.
“It's an on-ramp to get members to the right clinical programs and interventions. This makes it as easy as possible for members and their care teams to achieve better healthcare outcomes.” – Colin MacDonald, general manager of product at Amwell
Want to hear more from Colin? Check out our recent webinar with one of our clinical program partners!
Seamless integration, faster implementation
One of the standout benefits of this platform is the ability to integrate swiftly and efficiently with existing technology. Health plans often juggle multiple solutions and vendors, leading to fragmentation, inefficiencies, and unnecessary expenses. The Amwell platform offers a streamlined approach to procurement, contracting, and billing, reducing administrative burdens and costs as well as accelerating the deployment of additional digital health solutions.
Redefining pain management solutions
One of those solutions is Sword Health, which offers digital physical therapy (PT) and pain relief programs. Its integration into the Amwell platform exemplifies how unified, comprehensive digital care can reshape healthcare delivery.
Sword Health has been pivotal in reducing surgery intent by 60% and decreasing pain medication consumption by 49%, including opioid use. The company achieves this by virtually pairing members with a doctor of physical therapy, providing members with AI and computer vision technology, and cognitive behavioral therapy (CBT) tools to conduct PT and care conveniently.
But the care doesn’t stop there.
“We see ourselves as part of the integrated ecosystem at Amwell, not as an individual point solution,” says Dr. Vijay Yanamadala, chief medical officer at Sword Health. “Seventy percent of people get better with physical therapy alone, but that means 30 percent need some pain medications, injections, or other treatment/modifications.”
With the integration of Sword Health into the Amwell platform, it’s easy to get members to the next step of their care journey. Primary care providers (PCPs) can see a patient’s PT history. This empowers the clinician to act as an informed quarterback for that patient, referring them to other, appropriate, in-network care settings, helping the patient continue down the right path to recovery.
This is important because it gives patients an opportunity to resolve their pain first, before exploring medication and surgery.
Smarter solutions = bigger ROI for health plans
There are significant economic benefits for health plans to incorporate Sword Health through the Amwell platform. By fostering higher engagement and completion rates in digital PT programs (Sword Health boasts a 31-session completion average), health plans witness dramatic reductions in MSK-related costs and can experience up to a 3.2x ROI. Plus, the Amwell platform offers extensive reporting and analytics capabilities, enabling health plans to track ROI and member outcomes comprehensively.
A partnership for the future
With increasing costs and chronic conditions on the rise, it’s no wonder that the healthcare industry continues to shift toward digital and whole-person care models, making the integration of digital care into unified platforms like Amwell’s crucial. It provides health plans with those non-negotiables to drive a versatile, efficient, and effective means to enhance member health outcomes while achieving substantial savings.
The multiplier effect that comes with this type of partnership ensures members receive the right care at the right time and actively engage in their health journeys across programs and services. Now is the time for health plans to innovate and optimize their offerings and bolster what’s possible for their organization and their members.
Ready to explore our platform? Connect with us and discover more about how Amwell can support your goals!