Investing in the Future of Virtual Care: Insights from a Survey of Payers and Providers

After a year of unprecedented growth, telehealth is rapidly expanding beyond video visits to include a host of virtual, hybrid, and automated care experiences. Amid this shifting landscape — and a lingering pandemic — many health systems and health plans are revisiting their long-term telehealth strategy, weighing the needs of consumers and clinicians, and plotting their next steps and future investments.

In a new survey of payers and providers from Amwell and HIMSS Analytics, more than 300 senior executives and frontline clinicians offer a window into their current thinking and a glimpse of what’s to come for digital care delivery.

In this webinar, led by health innovation reporter Jessica DaMassa of WTF Health, Amwell’s telehealth experts including Ali Hyatt, VP of marketing, and Jalpa Sheth, director of health plan solutions, will review the key insights from the survey, discuss the implications for the industry, and share trends they are seeing from leading healthcare organizations across the country.