Amwell clinicians on virtual care and connection – Dr. Spotts’ story

Dr. Douglas Spotts, urgent care medical director at Amwell and a practicing Amwell Medical Group (AMG) physician, shares how virtual care empowers him to shift his focus to prevention — intervening early, safely, and within a member’s home.

In this two-minute video, he talks about the care he provided to an older patient who suddenly needed prompt medical service. Dr. Spotts used Amwell Urgent Care to quickly assess the patient, identify treatment barriers, and deliver timely whole-person care. Dr. Spotts also highlights how the Amwell platform empowers him to deliver direct, accessible, real-time care to more health plan members — assessing their environments and responding immediately — while enabling him to practice at the top of his license.