Digital care platforms: Why health plans are choosing Amwell

The healthcare world is changing fast, and health plans are feeling the pressure. Costs are rising, members are disengaged, and many plans are juggling too many disconnected solutions. When asked, over 61% of consumers say that “the healthcare experience is so bad today that they know people who will do anything to avoid seeking care.” This is up about 9%, a significant increase from 2020.

It’s overwhelming, and everyone, from plan administrators to members, feels it.

That’s where Amwell comes in. Amwell offers a straightforward, all-in-one platform that works with your current system instead of adding another tool to manage. It makes health plan operations easier and delivers better experience for members.

The problem with too many solutions

Most health plans have a mix of products for members to use to address different needs. For example, a solution to offer digital primary care, another for behavioral health, and one more for chronic care management. Not all of the products come with a high-quality medical group either. On average, plans use nine or more point solutions. This patchwork approach creates new issues for members and health plans alike:

• Member frustration: When a patient has one solution to manage diabetes, another to manage their mental health, and so on, it’s confusing and difficult to navigate. It’s gotten to the point that when asked about their experience with the healthcare system, 64% of people polled agreed that “experience feels like it is purposefully set up to be confusing.”

• Rising costs: Healthcare costs are expected to rise by 7.8% in 2025. Disconnected solutions make tracking and managing these expenses harder.

• Administrative headaches: Managing multiple systems, contracts, and vendors adds to the workload for staff and makes it harder for plans to operate efficiently or view data cohesively.

For health plans, fragmented solutions mean higher costs, stressed resources, and unhappy members. It’s clear that using too many separate products just doesn’t work.

The Amwell platform simplifies it all: One platform, one partner

The Amwell platform is unique. It’s a flexible platform that integrates all aspects of care into one place. But what does that really mean?

It means you’re not working with several disconnected tools anymore. Instead, with Amwell, you get:

• Advanced tech combined with expert services: The platform includes capabilities like billing through claims, customizable questions and intake pathways, and white-label branding.

• Flexibility: You can use Amwell programs, bring in your own, or use a mix of both.

• Ease of use: All aspects of care are in one place, making care navigation and management simpler for everyone.

Think the Amwell platform is right for your organization? Connect with a team member here!

What sets Amwell apart?

Amwell isn’t just another digital health tool. It offers several advantages that make it stand out. Amwell simplifies health plan management, saves resources, and leads to happier members. And when you work with Amwell, you’re not just getting a platform, you’re getting a strategic partner.

Need a closer look at industry options for digital health? Here’s how Amwell stacks up compared to others:

Driving success today and building tomorrow together!

Amwell isn’t just solving today’s problems. We’re working to build for the future. Here’s what’s next:

• Smarter navigation: AI tools will soon guide members to their best care options.

• Deeper integration: Connecting clinical care with administrative operations for even smoother processes.

• Expanded partnerships: Amwell continues to partner with leading healthcare vendors to offer more choices for health plans to support better outcomes and lower costs.

Simplify your digital health strategy with Amwell

Managing digital health doesn’t have to be a balancing act. With Amwell, you don’t need to choose between flexibility and consolidation, or between innovation and stability. You get it all.

Amwell is more than a platform. It’s a partner that helps health plans meet challenges head-on while keeping members at the heart of every decision.

Are you ready to simplify your digital health strategy? Amwell can help you take the next step.

Contact the Amwell team to get the conversation started.