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Making your case: one partner for unified, integrated digital care

A woman at her desk, holding her phone and waving at a video call with a laptop in front of her, and surrounded by sticky notes

Health plans face a perfect storm of challenges. Rising costs squeeze budgets. Clinician shortages limit access. Care feels broken and scattered. Members struggle to get the help they need. Poor outcomes frustrate everyone involved.

But what if there was a better way? What if integrated digital care powered by a national, virtual clinician group could scale quality care, elevate experiences and outcomes, and reduce costs?

It's not just wishful thinking. The proof exists. Amwell shows how advanced technology with our unified platform, national virtual clinician group (Amwell Medical Group® or AMG), and integrated whole-person care programs solve key priorities: expanding access, reducing costs, and delivering quality.

Ready to learn how to make the case to decision-makers? Let's explore why choosing Amwell makes sense and how to present it to your leadership team.

Building your case: Start with where you are today

Making change happen starts with understanding your current state. You need to lay the groundwork before you can influence decisions.

Use this checklist to see how your current setup compares to what's possible with integrated digital care powered by a virtual clinician group.

Current state assessment checklist

Download it here!

What's possible with Amwell

Here's what Amwell brings to the table:

  • 80 million member lives served nationwide
  • 2,300+ active AMG providers and clinicians ready to help
  • NCQA-certified for quality assurance
  • Connected care and experience that feels seamless
  • White-label experience that matches your brand
  • Integrated digital care and point solutions in one place
  • AI-based care navigation that guides members to the right care
  • Full spectrum of services: primary care, urgent care, behavioral health, and specialty care
  • Unified data and reporting for clear insights
  • Streamlined contracting, implementation, and billing to reduce complexity
  • Member engagement services to keep people involved in their care

Hear from the experts – see the evidence in our recent on-demand webinar!

Making the case to health plan leadership and finance teams


Now comes the crucial part: presenting your case in terms that matter to decision-makers. Here's how to frame the conversation.

Translate benefits into financial terms

Emphasize cost avoidance and savings:

Fewer high-cost escalations: When members get the right care at the right time, they avoid expensive emergency department visits and out-of-network care.

Reduced administrative burden: Managing multiple vendors results in inefficiencies and unnecessary costs. Think about the resources spent on integration, training, ongoing support, and reporting. Multiply that by each point solution you currently manage. Amwell streamlines operations and flattens these costs through a single partnership.

Better outcomes mean lower costs: When care is connected and comprehensive, members stay healthier. Healthier members cost less over time.

Anticipate objections and prepare responses

Smart leaders ask tough questions. Be ready with clear answers:

"Is this just another vendor?"

With Amwell, you're actually reducing vendors. We offer a single, unified digital care platform with integrated solutions including a comprehensive suite of partner programs as well as an embedded national clinician group and cohesive reporting. You get more by managing less.

"We already have a virtual care vendor."

Most virtual care solutions work in isolation. They don't connect to your other programs or share data well. Amwell integrates everything, so care feels connected instead of fragmented. Your members get better experiences, and you get better results.

"There's no budget for new clinician groups or digital solutions."

Amwell isn't an additional expense – we're a strategic partner that can replace multiple current vendors. The savings we deliver by connecting care, preventing expensive treatments, and keeping members in-network often offset switching costs. Think of it as an investment that pays for itself.

"We already cover primary and urgent care."

Traditional care has gaps. It struggles with long-term care journeys, specialty referrals, and connecting physical and mental health. Amwell closes these gaps through whole-person care. We prescribe covered medications, refer to either AMG or other in-network specialists, track engagement with your programs, and follow up on care gaps – all through a connected medical record.

Show the strategic value

Help leadership see the bigger picture:

Scalability: Amwell grows with your needs. No matter how many members you add, we can serve them. 

Quality assurance: NCQA certification isn't just a checkbox. It means consistent, high-quality care that meets rigorous standards.

Data insights: Unified reporting gives you a complete view of member health and program performance. Better data leads to better decisions.

Risk management: Connected care reduces the chance of medical errors, missed diagnoses, and treatment gaps that can lead to costly complications.

The bottom line: Why Amwell makes sense

Amwell delivers three things every health plan and employer needs:

  1. Scalable, credentialed, national care delivery: Our unified platform, integrated digital care solutions, and embedded, quality clinicians reach members wherever they are. Quality stays consistent whether someone needs urgent care in New York or behavioral health support in California.
  2. Integrated care that improves outcomes: We don't just treat symptoms – we address the whole person, physically, mentally, socially. This approach keeps care connected, reduces costs, and engages members throughout their health journey.
  3. Financial clarity and strategic alignment: Leadership gets clear ROI metrics and strategic value that aligns with organizational goals.

Ready to move forward?

The case for integrated digital care with an embedded, national clinician group isn't theoretical. It's proven. Health plans and employers across the country are already seeing the benefits.

Watch the webinar on demand to explore real-world strategies and values that Amwell brings to health plans. You'll see concrete examples of how we're transforming digital care delivery.

Want to take the next step? Contact us to book a demo and discuss ways to transform your digital care strategy. Let's talk about how Amwell can solve your specific challenges and help you build a stronger case for change.

The future of healthcare is integrated, accessible, and cost-effective. With Amwell, that future is here today.