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Corewell Health sees more than 200,000 adult emergency department (ED) visits per year, and has seen that many of these patients need additional care in the weeks after their ED visit. How can they better ensure that these patients are going to the right level of care after their initial visit and not ending up back in the ED? Read this case study to learn how Corewell Health deployed an automated ED follow-up program to provide patients with a virtual companion in the weeks after the ED visit.