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OSF HealthCare sought to provide a digital front door and 24/7 access to behavioral health services for individuals with mild to moderate symptoms of stress, depression, and anxiety. They partnered with Amwell to implement their virtual behavioral health strategy and support patients and community members in lower-acuity settings, prevent crises, escalate to higher levels of care when needed, and for patients with more serious issues, provide consults to emergency department teams and maximize limited psychiatric and care team resources.
Read this case study to learn how OSF HealthCare has:
- Grown enrollment to 8,500 SilverCloud®️ by Amwell patient users
- Achieved a 58% clinically significant improvement for moderately severe users
- Simplified access and usability to reach a 94% patient satisfaction rate with SilverCloud by Amwell services
- Offered timely consults and documentation support for emergency department staff with Amwell Psychiatric CareTM
- Provided on-call relief for providers and wraparound coverage from behavioral health experts