Amwell clinicians on virtual care and connection – Dr. Finkelston’s story

Mia Finkelston, MD, senior medical director at Amwell Medical Group (AMG), shares why she’s passionate about virtual care: treating members in their own environments, addressing whole-person care needs, and expanding healthcare access and affordability.

In this two-minute video, Dr. Finkelston shares the story of a woman she treated through Amwell Virtual Primary Care. The patient had slipped through the cracks for a decade, but by using digital care, Dr. Finkelston was able to close these gaps and provide ongoing support. She also highlights how AMG enables more fulfilling clinical careers — with greater flexibility and better work-life balance — strengthening clinicians’ quality of care delivery, commitment to Amwell, and ultimately their long-term relationships with health plan members.