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In July 2019, OU Medicine, a comprehensive academic health system in Oklahoma, partnered with Amwell to roll out a virtual care program. When COVID-19 struck in March 2020, the health system leveraged this existing infrastructure to quickly scale its response to the pandemic.
Read this case study to learn how OU Medicine:
- Grew its virtual care team to support a large-scale rollout
- Rapidly onboarded more than 800 providers and 500 staff to its virtual care program
- Measured patient satisfaction with virtual care, and how it compares to in-person care
- Completed more than 60,000 virtual visits during the pandemic
- Is developing staffing models to integrate telehealth into clinic schedules